Providence St. Joseph Health provides a personalized patient experience with Microsoft Dynamics 365

Call center representatives in the medical industry have a crucial role to play. Not only must they solve the caller's issue, but they must do so while conveying empathy, assertiveness, and confidence...

HRI uses Microsoft Teams to streamline research

Medical researchers have one of the most critical jobs in the world. It's imperative, therefore, that every second of their workday is dedicated to discovering new ways to improve human health. L...

Customer story: Medical Teams International (MTI) transforms health care for more than 1 million refugees in Uganda

Medical Teams International, a nonprofit provider of health care and humanitarian aid, partnered with Microsoft to transform medical care for more than 1 million South Sudanese refugees and Ugandan c...

Customer story: Seattle Children’s Hospital explores new avenues of research with Microsoft Genomics

AI is doing more for businesses than increasing the bottom line. It's bringing exciting new opportunities for change and discovery, especially in the medical field. Seattle Children's Hospital, in pa...