8 best practices for a successful CRM implementation

If customers are the lifeblood of business, then customer relationship management (CRM) is the daily checkup to ensure that the heart is still pumping steadily and that the entire body is in good heal...

Spend a day in the life with physician Dr. Thomas

Dr. Thomas is an oncologist whose day is divided among seeing patients, reviewing charts and x-rays, meeting with colleagues remotely and in-person, and improving patient services at his practice. Wit...

Spend a day in the life with retail store manager Alex

Alex is a retail store manager whose day is divided among attending meetings, reviewing store performance metrics, coordinating product refreshes, preparing presentations, and interviewing prospective...

Roadmap of Learning Topics

Here's a quick glance of the 10-week program we have developed with you in mind. Our partners deserve clear communication, quality marketing materials, and organized delivery. We hope we've delivered....

SQL Server 2017

SQL Server 2017 is now available on Linux and Docker! This infographic provides an overview of the SQL Server 2017 features that drive industry-leading performance and security. Check it out for an at...

Travel Counsellors Upgrade from On-Premise CRM to Microsoft Dynamics 365

Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the comp...

How NASCAR team Hendrick Motorsports uses Microsoft Teams to win races

Unlike any other competition, NASCAR is a sport where just one second of time can mean the difference between first place and a distant tenth. As such, racing teams like Hendrick Motorsports are ...

Learn Azure in a Month of Lunches

Manning publishes high-quality books and videos for technology professionals like you. Use this special discount code to save 40% on all eBooks, pBooks, MEAPs, and liveVideo courses at manning.com-- ...

Investing in a CRM solution? Follow these 7 steps for a successful implementation.

For many organizations and their management teams, the mere mention of customer relationship management (CRM) inspires immediate fear and disillusionment. Far too numerous are the stories from compani...

Guide to Creating a BYOD Policy for Small Business

Allowing employees to access company data from personal devices can be essential to creating work-life balance, but employee-owned devices can also pose security threats. Check out this article for an...

6 ways you’re getting teamwork wrong

All it takes to put together a winning team is finding the most talented people possible, assigning them to the same project, telling them the requirements and deadline, and then letting them run wild...

Spend a day in the life with financial pro Adira

Adira is a senior project manager at a bank who works seamlessly between her laptop at the office and her tablet at home, relying on Microsoft Teams, OneNote within Teams, and Power BI dashboards to c...