Providence St. Joseph Health provides a personalized patient experience with Microsoft Dynamics 365

Call center representatives in the medical industry have a crucial role to play. Not only must they solve the caller's issue, but they must do so while conveying empathy, assertiveness, and confidence...

Discover the benefits of modernization and save with Azure SQL Database Managed Instance

Check out the ways in which Azure SQL Database Managed Instance is designed to provide you with exactly what your business needs so you can save money without missing a beat. View: Discover the benefi...

Making choices with data and AI

How do we, as human beings, make decisions? While most people would like to believe that they take a rational, calculated approach by considering all the variables, research shows that we go with our ...

Customer Data Platforms: Striving for a Single View of the Customer

The ability to collect, store and normalize large volumes of data while creating a way to persistently identify profiles across digital touchpoints has been the holy grail for many marketers. Traditio...

5 Things to Avoid While Using a Team Messenger

Team messenger apps are a great addition to the workplace, especially in today's environment where working from home and flexible work schedules are the norm. However, it's easy to forget that just li...

Lizo | Digital transformation in the oil & gas industry: improving on-site safety

Safety is a priority for companies, especially those working in industries where a few seconds can mean a significant deficit for thousands of customers. This time we show how companies such a...

7 ways AI can help improve decision making for marketers

No longer just science fiction, AI has the potential to radically change just about every aspect of modern life, especially business. From automating simple tasks to more complex feats like uncovering...

Microsoft for Government: narrative, scenarios, and solutions

Public institutions provide hundreds of services, and each of them represents an opportunity to use digital to increase their efficiency and reach. But so many options can seem overwhelming, and craft...

Empower your entire organization with Microsoft Teams

You've just arrived at the office, booted up your computer or laptop, and filled your first cup of coffee. You sit back down, take a sip, and what do you see? Chances are it's a login screen. Hastily,...

Stop Marketing to Millennials or Gen-Z and Start Marketing to Tribes

This year, "Gen-Z are set to overtake Millennials as the biggest generation globally," writes Kian Bakhtiari of CMO network. He adds, however, that we shouldn't think of young people as a marketing se...

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If you're like most organizations, you've probably already invested in data technologies for the express purpose of uncovering actionable insights from your business data. But have you given any thoug...

Protect your agency’s database and citizen information by moving to the cloud. Subscribe to learn more about Microsoft for Government.

Cloud technology has enabled faster services, increased productivity, and happier workers for organizations of all sizes. But perhaps the most important characteristic of the cloud is its ability to k...