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Utah-based Microsoft Gold Partner, ZAACT Consulting announce acquisition agreement with cloud-based customer experience providers, Altigen Communications

 

March 8, 2022 – Sandy, UT. Altigen Communications are acquiring ZAACT Consulting as part of a strategy to create the industry’s most complete suite of integrated solutions for Microsoft 365. The move will see ZAACT’s services offered alongside Altigen’s software as a dual approach to Microsoft 365 excellence.

 

ZAACT has been a Microsoft integration partner for over 10 years, helping companies to extract extra value from Microsoft technology. In that time, the company has developed a high level of valuable knowledge and expertise in the industry, with Microsoft Gold partner status in five competencies.

 

Chairman and CEO of Altigen, Jerry Fleming, said: “The synergies between our companies are nothing short of amazing. The capabilities offered by ZAACT are absolute requirements for any mid-size or enterprise customer engagement. In addition to their deep expertise in Microsoft technologies, ZAACT has also developed strong experience and relationships in the Financial Services and Healthcare verticals, which are the top two target markets that Altigen is pursuing. Together with ZAACT, Altigen is in a significantly enhanced position to drive increased sales of our CXaaS solutions.”

 

Ryan Day, founder, and CEO of ZAACT echoed these sentiments, saying: “The entire ZAACT team has done a fantastic job over the years building a great company focused on solving customer problems with Microsoft solutions. Because of this, when I was approached by Altigen several months ago, the company was not up for sale. What started out as an intriguing possibility grew into our vision today of putting two great companies together, software and services, to deliver exceptional solutions for our customers. The technical and business process expertise that ZAACT provides combined with Altigen’s customer experience software is not only just what our customers are looking for, but also provides the foundation for accelerated business growth.”

 

The transaction is expected to close later this month. Upon closing, ZAACT’s employees and leadership team will be joining Altigen, as the company acquires all assets of Intermountain Technology Group (ZAACT).